...Lead Assessor: J. Thornett Service Manager: L. Whelan Digital Leader: M. Dearnley Update following the assessment Following the assessment Civil Service Resourcing have taken steps to address a number of...
...usability and accessibility issues. A separate sign in and registration flow could straightforwardly be incorporated into the process. Navigation, Form Design and Headers, Footers and Typography - A number of...
...the search functionality was simplified following feedback from users. There were also a number of examples of where policy and legislation had been challenged to make sure the service meets...
...team has shown dramatic improvement in terms of product quality, team capability and service management. In addition, the team has tackled a number of external business constraints and driven improved...
...to be reasonably substantial in terms of the number of users that had been seen - for example 10 rounds of usability testing in Discovery and Alpha. However, while many...
...able to enter values as they are written. The service currently has questions which are unnecessary for some users. A significant number of fields are optional and have hint text...
...This service aims to: reduce the number of defendants attending court unnecessarily create a public plea entry for traffic offences provide a fee payment mechanism for guilty pleas show results...
...The absence of a support phone number may cause people to drop out of the service and may limit the number and type of users seeking support in beta. The...
...q= with the search term. For example: https://www.gov.uk/api/search.json?q=car+tax In the search API this keyword query is optional, so you can just use other filters without a specific search term. Number...
...2024, we’ll draw together our different prototypes and strands of work on exemplar end-to-end services or datasets. We will: Select a small number of pilot areas and test our approach...
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This is a cross government blog about our work with data and the way weβre using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.