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Service manual

Help us increase the importance of data in GDS service assessments

Charlee Gothard - Technical Writer, Data Standards Authority, GDS, 11 March 2021 - Data Standards, Digital Service Standard, Service manual

...of working towards the goal of a connected, common data infrastructure for government is looking at the way the government plans, budgets and delivers projects, and how much focus is...

Service manual discovery findings

Holly Garrett, 16 September 2015 - Service manual

The service manual team is reassessing who the users of the service design manual are and what they need from it. We spent 4 weeks in discovery and this post will cover what we found. A little bit of background …

Introducing the service manual team

Nick Smith, 16 June 2015 - Service manual

...in seeing how the user needs for the manual have changed. This is especially important in the age of Government as a Platform. A digital infrastructure shared across government needs...

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