The Queen's Awards for Enterprise - Self Certification
...infrastructure in place today was sufficient for the alpha, but a more robust and scalable infrastructure will need to be put in place before moving to private beta. It was...
Search results for REGVIP how to get free promo code in betwinner Oman
Office for National Statistics (ONS) Website - Voluntary Service Assessment
...window. All team members are able to make changes, test them locally and in a staging environment identical to live. The team intend to maintain this agility, with plans to...
Digital Self Assessment (Opt-In Messaging) - Live Assessment
...take up The service team will need to continue to encourage users to opt-in to digital communications, the option to print out communications will help some users to transition across....
Legalisation Service - Service Assessment
...inputting an email address, which is currently mandatory. They are also looking into how they could extend the scope of their current call centre capacity to include potentially longer hours,...
Claim Personal Independence Payment - Service Assessment
...to learn that: The team have overcome internal barriers to in-home contextual research, and begun a programme of in-home research with 6 interviews planned per sprint. The team have adopted...
View driving record performance dashboard
...new with the how users log in to the service module. This visualises which login method people are using and how successful they are in doing this. This insight will...
Patent Renewals – Service Assessment
...to use the digital service independently, including the potential for face to face support at several locations across the UK. They achieved a good reduction in cost per transaction when...
Apprenticeship Applications – Service Assessment
The exemplar’s vision is to create an easy to use digital service where apprenticeships can be advertised and applied for, with the transaction supported by clear information to inspire and...
Your Tax Account – Service Assessment
...should be defined and scheduled before proceeding to public beta. The Your Tax Account team should make plans to integrate reporting of the service into the Performance platform. Next Steps...
Reducing failure demand for digital services
Mike recently blogged about the service transformation for the Carer's Allowance exemplar and mentioned failure demand. I wanted to go into this in a little more depth and show how...
Related content and links
Subscribe to Open Notes
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.