...on existing services and the most useful metrics to measure and publish to assess ongoing performance of the new service the plan to make source code openly available for re-use...
...to appointments) which will continue to have a positive impact on digital take up. There is also a plan to undertake research into why users aren’t using the digital service...
...possibilities was very clear. However, to improve the service, the assessment panel believes that the team needs to look more deeply into user needs to understand how to link the...
...to assume that one JavaScript library will solve everything. After finding limitations with the DC.js functionality, he will look to use more advanced D3 to meet the user need in...
...is to use this Student Course Information Tool to identify available courses, which they can separately apply for. Access to the tool is via a unique ‘student key’ provided in...
...the skills necessary to fulfil the role and is enthusiastically moving the service into the Beta phase. Recommendations User needs It was agreed that during the Beta phase that users...
...yellow paper insert to direct users to the digital service first. The digital service then guides users to locate the required information in the requisition pack allowing them to respond...
Urmy explains how to connect to the Performance Platform Last week we held the first ever Performance Platform user forum. We've wanted to have a get together for a while...
...users. The service must put in place a robust plan to identify assisted digital user groups, and be proactive in reaching these users, rather than relying on users to contact...
...shown to the panel how separate research outputs led to similar needs that could be safely consolidated into an epic. During beta, difficult prioritisation choices will need to be made,...