...DVLA digital services conduct a full code review for accessibility Service consistency with GOV.UK To meet point 13 of the Service Standard the team should: get content designers trained in...
...digital service. This is sufficient for this phase, but the panel would expect to see a plan for more targeted assisted digital user research in public beta, clearly identifying and...
...metric) as they are given access to more data. They are popular and powerful solutions for classification problems, and often deployed for use on email spam. In supervised spam detection,...
...to unlock public value for research and offers concrete model for future digital-innovation projects across government. However, the technical story was only half the achievement. The other half was governance: proving to information...
...third parties Age UK and Tax Help for Older People, the research plan for private beta does not guarantee that insights are captured from a sample representative of all potential...
...HMRC service landscape. These are services for which the service manager of Your Tax Account is not responsible for. This provides a significant challenge to the principal role of the...
...to require follow-up. The team should continue to explore user needs for support in more detail by thinking ahead to the requirements for a live service, for example, whether availability...
...having a user researcher in a team for two days a week is not enough, and suggest that one is allocated for a minimum of three days a week. Point...
...attend visa interviews, submit biometrics, etc. The information gathered through the EVW form is sent for checks prior to the scheduled travel, however there is no feedback to the applicant...
...Culture, Media and Sport (DCMS) compared Visit England star ratings for hotels and B&Bs with TripAdvisor scores (thank you to TripAdvisor for sharing a data extract). She had to overcome...