National Archives Discovery - Voluntary Service Assessment
...to use the same systems for tracking work and suggested that Kanban was a strong tool for managing business as usual tracking. TNA have a separated User Insight team that...
...to use the same systems for tracking work and suggested that Kanban was a strong tool for managing business as usual tracking. TNA have a separated User Insight team that...
...DVLA digital services conduct a full code review for accessibility Service consistency with GOV.UK To meet point 13 of the Service Standard the team should: get content designers trained in...
...third parties Age UK and Tax Help for Older People, the research plan for private beta does not guarantee that insights are captured from a sample representative of all potential...
...HMRC service landscape. These are services for which the service manager of Your Tax Account is not responsible for. This provides a significant challenge to the principal role of the...
...Culture, Media and Sport (DCMS) compared Visit England star ratings for hotels and B&Bs with TripAdvisor scores (thank you to TripAdvisor for sharing a data extract). She had to overcome...
...attend visa interviews, submit biometrics, etc. The information gathered through the EVW form is sent for checks prior to the scheduled travel, however there is no feedback to the applicant...
...to require follow-up. The team should continue to explore user needs for support in more detail by thinking ahead to the requirements for a live service, for example, whether availability...
...team (and sometimes even before that, when preparing an application or for an interview). For many, the usefulness of the manual decreased over time. We want to understand more about...
...our best-scoring algorithms, users were clicking our related links for over 2.4% of their journeys – that’s improved journeys for more than 10,000 users per day! But more interestingly, our...
...Troubled Families Analysis Team and colleagues from The Best Practice and Impact division for all their support, in particular, for writing the invaluable govspeakr package. Now, I’m afraid you’ll have...