Legalisation Service - Service Assessment
...will meet those needs. The team are aware that they must have more insight into assisted digital user needs in order to have confidence in their proposed options. They should...
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Charity Commission’s Digital Services - Service Assessment
...needs help to use it. Analysis and benchmarking The existing service has analytics in place and the team have used this to gain insight and influence the design of the...
Charities Registration - Self Certification
...line is in place with support, and the team have provided a questionnaire for feedback to ensure that they get the type of information in line with inclusion scales required...
Family Visa Routes - Service Assessment
...of formal and informal intermediaries a range of attitudes towards the process and the institutions involved (caution, wariness, fear, etc.) time pressures to apply The data gathered during this fieldwork...
Tax-Free Childcare - Service Assessment
The service will use this report to inform continued development in the interim until they plan to move to private beta development in autumn 2016 when a further assessment will...
Fitness 2 Drive - Service Assessment
...brought in for alpha assessment is limited in scope and there are some areas which the team will need to focus on in private beta development and which will need...
Service Manual - Service Assessment
...People working in digital in other governments (for example the US and Australia) People working in local government and Parliament And more widely than that, for example people working in...
Guaranteed Minimum Pension - Alpha Assessment
...a decision on whether to include this option in future iterations; develop an approach to handling errors (for example when a user enters correct details but the system can’t return...
An Easier Way To Spot Trends
...build an interactive workbook to explore the responses in detail. By creating a template I can select any dimensions and measures for a graph from a simple interface. Instead of...
Tracking errors and alerts for operational insights
...postcode has been entered in an incorrect format which has got past the autocorrection The format is correct but that postcode is not in the database (perhaps it's a new...
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