...ways we found our users interact with data. These are: surfacing: users use a criteria-driven approach to draw out patterns and insights from the data quickly drilling down: users investigate...
...to to try and meet those needs. Plans are in place to test the AD service, and while there is still work to do to ensure scalability and continuity of...
Tax Credits Change of Circumstances allows users to view and update the information used to calculate their tax credits. The aim is to offer an easy to use service that...
...a plan in place to allow A/B and multivariate testing using the govuk_frontend_toolkit. upgrade to Google Analytics Universal Analytics tracking code, use IP anonymisation and use goals and funnels to...
...professional recruitment methods to find a broader range of users (including those who will need assisted digital support to use the service) and understand their needs. This may include direct...
...it easier to read. the way that entry errors are shown to users, to make it straightforward to complete the forms correctly More detailed suggestions are provided in the design...
...continue to be used to improve the service. There was also evidence to show how initial design decisions had been challenged and changed in line with user feedback. For example,...
The Business Properties Rental Information service allows users to submit information about a business property to the Valuation Office Authority (VOA); something that users are required to do under statutory...
...a sample of the documents used as input, tagged to the newly generated topics. This allowed our IA to quickly check if the documents have been tagged to topics in...
...because a screen reader trying to read English-labelled content would struggle to read Welsh words, for example. We first tried to address this by using our code to send snippets...