Make A Plea - Self Certification
...service. These improvements will include: Providing users with clearer information to pre-empt queries. Emphasising use of the digital channel by default in the documentation used to initiate the use of...
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How ONS has been putting people at the heart of metadata
Posted by:
Mandy Beasley - Senior Data Architect, Office for National Statistics, Posted on:
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Categories:
Data Standards, Guidance
...or die by the user’s ability to find what they need, so search and navigation are key to early user buy-in and adoption some tools have excellent metadata ingestion and...
Introducing the service manual team
...in seeing how the user needs for the manual have changed. This is especially important in the age of Government as a Platform. A digital infrastructure shared across government needs...
Service manual discovery findings
...to think about how to show when content was last updated and how it has changed over time. We also need to make sure the structures are in place to...
Waste Carrier Registration - Service Assessment
...that will complete the registration for them, however there is insufficient evidence to support decisions made around this provision. The assisted digital support does not incorporate digital inclusion approaches. Recommendation:...
Money to Prisoners - Service Assessment
...used to represent the teams ability to work, not constrain it. It was clear to the panel that the team valued healthy face to face communication over story definition and...
Apprenticeship Applications - Service Assessment
...to set cookies (i.e. from stats.matraxis.net and google.com) is good for users. Third party cookies are intrusive, and can be used to track a user from one site to another....
EPP Licensing - Self Certification
...requirement of new legislation, users who acquire, use or posses for private purposes such as a hobby, certain chemicals and other substances which can also be used to make explosives...
Our new Admin App: building Performance Dashboards faster
...always needed our developers to write the code. The Admin App, codenamed the Onboarding App, changes this. On average a new dashboard took us weeks to develop. The app means...
Visit Visa (China) - Service Assessment
...clear research plan in place to allow them to continue to iterate the service in this way. The panel are pleased to see the team go above and beyond in...