Catherine Hope, Digital Performance Analyst, Department for Work and Pensions

Measuring complex digital services

Catherine Hope, Digital Performance Analyst, Department for Work and Pensions, 9 November 2021 - Digital Service Standard, Performance Analysis, Uncategorized

Should you enable users to save their answers so that they can return to your digital service? And how do you make a data-driven decision?

About this blog

This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.

Find out more.

Subscribe to Open Notes

Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.

Categories

Recent posts

Sign up and manage updates

• Email
• Atom