Performance Analysis

Mixing methods: a recipe for research success

Louise and Haur stand either side of a TV screen, about to present to team colleagues about the 'Third method'

Mixing methods is an approach to research which combines quantitative and qualitative data. Haur and Louise describe how they have used this approach working in the EU Exit Citizen Readiness team at GOV.UK. As a performance analyst, I (Haur) predominantly …

Building data dashboards that meet user needs

An excerpt from a dashboard about the platform health of a website. It shows: A table and bar chart to show device usage (in sessions) by month The average document interactive time by device and month The percentage of error pages (404s) by month

Data democratisation is a hot topic for analysts, so at the Government Digital Service we wanted to share how we’ve approached this by understanding teams’ user needs for data and what we’ve learned whilst working with these data sources.

Performance analysis and user research cross-government meetup

Performance analysts and user researchers reporting back after retrospective

Digital analytics and other data sets tell us what is happening, and user research helps us understand why. So, working together, our two disciplines can provide richer insight for our colleagues in multidisciplinary teams. In October, between 70 and 80 …