MOT Testing - Service Assessment
...preference from a small number of users. Use of the Crown icon as well as the GDS Transport font shall be determined based on whether or not the service sits...
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DWP Change of Address - Service Assessment
...to change the circumstances associated with a National Insurance number and other systems which may have dependencies on the same information, including GOV.UK Verify. The team demonstrate a mature approach...
The Queen's Awards for Enterprise - Self Certification
...panel were impressed that feedback from a number of sources including the existing service, user research, surveys and usability testing, had been used on a daily basis throughout the alpha...
PAYE: Check your Income Tax Estimate - Alpha Assessment
...is being made as easy to understand as possible by users of the service. The team have a good understanding of the large number of potential users for this service...
People Finder β Self Certification
...further improves now that a larger number of users will be able to access it. Digital by Default Service Standard criteria Criteria Passed Criteria Passed 1 Yes 2 Yes 3...
Charities Registration - Self Certification
...of paperwork on time Reduced number of calls Where any paperwork is missing – what is it and why – (to reduce follow up telephone calls) Cases passing straight through...
Self-assessment - being the assessor
...this, IPO politely hosted a number of observers, mainly to see how an assessment operates in preparation for being on a panel in future. The assessment I am based in...
Check Your State Pension - Alpha Assessment
...by Default Service Standard at this early stage of development. Reasons The service is at a very early stage of development. The joint DWP/HMRC team showed a number of HTML/JavaScript...
Inheritance Tax - Alpha Assessment
...about the user journey and interaction design - most notably the confirmation and reference number step after creating a case, which feels like the end of a journey not the...
Contracts Finder - Service Assessment
...other using a number of channels. Contracts Finder will also present contract information to other interested parties and will provide features that will facilitate the publication of government contracts and...