Civil Legal Advice - Service Assessment
...sessions to test existing features in the Alpha product, but also new ideas using paper prototypes. The user researcher has created a portable lab so that user research can be...
...sessions to test existing features in the Alpha product, but also new ideas using paper prototypes. The user researcher has created a portable lab so that user research can be...
The Performance Platform team at GDS has updated the information it gives to service managers and developers with a new ‘get a dashboard’ page. This aims to give a good...
...existing paper and phone channels to the new digital service. Results Against the Digital by Default Criteria: Criteria Passed Criteria Passed 1 Yes 2 Yes 3 Yes 4 Yes 5...
...browser types, user journey, payments uptime and page response time. And they have defined some initial baselines. testing the service with the new Minister on 2nd September. Recommendations As the...
Our work with local authorities has gained further momentum with the launch of a new dashboard for Warwickshire County Council. The dashboard displays service information on library item renewals and...
...app, meaning we can move faster than we’ve done before. Other things we’ve done this sprint We’ve also spent the last two weeks: launching a new dashboard for Warwickshire County...
...correlated with previous outbreaks of the Norovirus (the use of keywords change with each new outbreak of the virus). Factor analysis was then used to group the keywords into sets....
...on an existing infrastructure and is essentially an extension rather than new software. Security and Privacy have been taken into account by the team. The application has proprietary applications, for...
...Platform, a process we'll use to help prioritise the development of new platform features. Our user researcher and one of our developers attended the audit with me. During the audit,...
...users have with the copy, to try new ideas, and to feed back insight about effective content design from the testing sessions to the wider teams. Point 9 - Create...