...finalise development and will also maintain the service. User needs The team drew on customer feedback on the previous system and also tested the new transaction with around 20 students...
...to do this the first time you run it The script needs to be saved and authorised The code You can paste the code straight into the script editor window....
...user testing was well done, but the team need to be able to evidence that they are engaging with a representative sample of users, and that the issues around the...
...Live Lead Assessor: P. Buckley / A. Knell Service Manager: J. Caplin Digital Leader: M. Davies Assessors Summary: User Needs The team gave strong answers about the research into user...
...the new candidate portal. Overall the feedback was positive in comparison to the previous service, particularly on navigation and new features. The survey also identified areas for improvement which will...
...users. The service must put in place a robust plan to identify assisted digital user groups, and be proactive in reaching these users, rather than relying on users to contact...
...user research has continued throughout using a varied mix of user research techniques. Using good examples, the team showed how they used user feedback to improve the features and offering...
...user needs are being considered, with a wide range of user research across their user demographic; individuals, SME’s and a small number of users who specialise in design rights. Design...
...postcode has been entered in an incorrect format which has got past the autocorrection The format is correct but that postcode is not in the database (perhaps it's a new...
...for all users during the GOV.UK Verify section of the service. Understanding their requirement to help assisted digital users to be more likely to be able to complete this (and...
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