DWP Change of Address - Service Assessment
The service allows citizens (pensioners) to report a Change of Circumstance (Address) to DWP. The citizen is protected by a security platform (developed by the service team), that uses GOV.UK...
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Companies House Service - Service Assessment
...more important that users can complete the tasks they need to, than opinions on wording and layout. Rather than always setting a scenario that fits what the service currently offers,...
PAYE: Check your Income Tax Estimate - Alpha Assessment
...code open and reusable. Although work is underway to make code from other components of the PAYE service available via a public GitHub it would be good to see code...
Rural Payments - Service Assessment
...evidence of the following, that: The service is simple and intuitive enough that users succeed first time, unaided. The service is consistent with the GOV.UK design patterns and style guide....
ePayments - Service Assessment
...of who the service users are and what that means for digital and assisted digital service design. The team has made good use of existing channels of insight to validate...
Company Accounts and Tax Online - Alpha Assessment
...code open and reusable- point 15 The service team should continue the work to open their source code. Testing the end to end service - Point 17 Ensure the service...
Employment Intermediaries - Beta Assessment
...the team that, currently, there is no identified need for AD support for this service. Throughout the assessment, the panel found that the service team showed a depth of understanding...
Office for National Statistics Website - Self Certification
...and constantly improving the service. A strong commitment to open sourcing the code (with all code being placed on Github), as well as to open data with each page being...
Business Properties Rental Information - Alpha Assessment
...staff, agents, councils, small business organisations and charities. The team have identified potential support needs for users that are unfamiliar with the requirement or that have English as a second...
Pay Penalty Online - Service Assessment
...we recommend that the user researchers regularly sit with the team to get a better idea of what should be researched, and analyse research with the wider service team, led...
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