View driving record performance dashboard
...new with the how users log in to the service module. This visualises which login method people are using and how successful they are in doing this. This insight will...
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View Vehicle Record for Fleets - Self Certification
...services/patterns. The assessment team noted the following recommendations. The team should continue to undertake user research in each sprint and should look to embed a dedicated user researcher into the...
Patent Renewals – Service Assessment
...to use the digital service independently, including the potential for face to face support at several locations across the UK. They achieved a good reduction in cost per transaction when...
Anomaly detection: a machine learning approach
...platform however we have never really looked into how predictable browsing patterns are across both the entire site and our top content. The above image is a first pass at...
Visas - Service Assessment
...the original assessment. The service team evidenced a clear commitment to continuing to iterate and improve content in response to user feedback, and the changes they had succeeded in making...
Reducing failure demand for digital services
Mike recently blogged about the service transformation for the Carer's Allowance exemplar and mentioned failure demand. I wanted to go into this in a little more depth and show how...
Your Tax Account – Service Assessment
...should be defined and scheduled before proceeding to public beta. The Your Tax Account team should make plans to integrate reporting of the service into the Performance platform. Next Steps...
Apprenticeship Applications – Service Assessment
The exemplar’s vision is to create an easy to use digital service where apprenticeships can be advertised and applied for, with the transaction supported by clear information to inspire and...
Data Science Accelerator Programme 2018: open for applications
...UK Hydrographic Office in Taunton will now be joining the Accelerator as a hub specialising in geospatial projects, enabling aspiring data scientists in the West Country area to take part...
Government services analytics meet up
Posted by:
Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
-
Categories:
Events
...that HMRC is offering to Self Assessment customers. They explained how behavioural insights and A/B testing were used in the live service to increase sign up rates. It demonstrated the...
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