Launching the GDS Internal IT Services dashboard
A few months ago I was asked by some of our users to explain what the GDS Internal IT team does and how we add value. So began my journey...
A few months ago I was asked by some of our users to explain what the GDS Internal IT team does and how we add value. So began my journey...
...rate still doesn't take into account some of those users. We’re working with the Lasting Power of Attorney team and our Product Analysts to look in to the best way...
Data is central to everything we do in GDS. Our user researchers, analysts and data scientists experts work alongside product teams to generate insights that make digital services better. The...
...specifically? How can we make this a better experience? What does the Performance Platform mean to departments that are policy rather than transaction focused? How can we make the Government...
...can see for yourself. We think it’ll be particularly useful for dashboard owners - they’ll be able to see at a glance how many times their data is being viewed....
We’ve been hard at work this sprint. We’ve added new features to dashboards, while gearing up for our Service Standard Public Beta Assessment on the 27 August. Passing this assessment...
...Customer Insight Teams and User Researchers working together. We compiled a list of recommended actions to take back to our teams to help us make the most of the research...
...What happens on the programme? Each participant has the option of using a laptop to download relevant software onto (if required) and a mentor. Participants are expected to commit at...
...digital inclusion and social wellbeing activities need to be easy for users to find and interact with. They need to get the right information as quickly and efficiently as possible....
...sections which require integration. It is very difficult to judge whether the service is simple and intuitive for users to succeed first time as user research has been limited to...