8th Show and Tell – Linked data
...most famous example is the Internet, which wouldn’t work without some consistency in how browsers and websites use the main language (HTML). This also applies to government. A good example...
Search results for VIPREG how to use promo code in betwinner Armenia
Tax Credits Change of Circumstances - Beta Re-assessment
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...the recommendations from the initial Beta assessment. User Needs The team have adjusted the focus of ongoing user research to deepen their understanding of user needs, by specifically recruiting users...
What we’ve learned from almost 100 assessments
...a team to take on board the recommendations and use them to improve the service, making it better for users. In fact, maybe the most satisfying thing about working on...
Make a Plea - Service Assessment
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...in more locations before it moves into live. The locations in which it has been used so far indicate that there are likely to be differences in the way the...
Data Science Accelerator Programme - project update
...it to extract the “sign” and “scale” attributes sometimes used in UK data - important because these can turn profits into losses, and change tens to tens of thousands! This...
Personalised Registration (put on/assign a personalised registration plate) - Service Assessment
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...for this service, including approaches to digital inclusion that will help users build digital skills and lessen long term need for further support the team’s efforts to use stakeholder channels...
Report a Food Problem - Service Assessment
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...and dedication to providing the best possible solution for users, and a commitment to continue with gaining further insight into user needs. This was one of the best alpha assessments...
Pay HMRC – Beta Assessment
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...was tested with ‘ten tame users’ in Dorset House. This wouldn’t be considered sufficiently objective to gain meaningful, actionable insight although content and user experience expertise is available in the...
Using sentiment scoring and changepoint analysis to spot problems in services
...in the Land Registry data where the increase in pageviews was linked to an increase in the number of pages. Jobseeker Allowance pageviews over time showing changepoint In this case...
Government services analytics meet up
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Events
...that HMRC is offering to Self Assessment customers. They explained how behavioural insights and A/B testing were used in the live service to increase sign up rates. It demonstrated the...
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