Report a Food Problem - Service Assessment
...and dedication to providing the best possible solution for users, and a commitment to continue with gaining further insight into user needs. This was one of the best alpha assessments...
Search results for VIPREG how to use promo code in betwinner Armenia
Civil Service Learning (Course Booking) - Service Assessment
...the supplier reduces the ability to get the rapid feedback from users needed to iterate. Research and design taking place in a separate location from the development introduces significant communication...
Apprenticeship Applications – Service Assessment
The exemplar’s vision is to create an easy to use digital service where apprenticeships can be advertised and applied for, with the transaction supported by clear information to inspire and...
Land Registry - Service Assessment
...and the opportunities to use it wider and in a safe manner. Understanding their requirement to ensure appropriate assisted digital support for users currently choosing to use paid intermediaries, and...
Government services analytics meet up
Posted by:
Peter Jordan - Head of Performance and Data Analysis, GDS, Posted on:
-
Categories:
Events
...that HMRC is offering to Self Assessment customers. They explained how behavioural insights and A/B testing were used in the live service to increase sign up rates. It demonstrated the...
Using sentiment scoring and changepoint analysis to spot problems in services
...in the Land Registry data where the increase in pageviews was linked to an increase in the number of pages. Jobseeker Allowance pageviews over time showing changepoint In this case...
Pay HMRC – Beta Assessment
...was tested with ‘ten tame users’ in Dorset House. This wouldn’t be considered sufficiently objective to gain meaningful, actionable insight although content and user experience expertise is available in the...
Personalised Registration (put on/assign a personalised registration plate) - Service Assessment
...for this service, including approaches to digital inclusion that will help users build digital skills and lessen long term need for further support the team’s efforts to use stakeholder channels...
Data Science Accelerator Programme - project update
...it to extract the “sign” and “scale” attributes sometimes used in UK data - important because these can turn profits into losses, and change tens to tens of thousands! This...
Tax Credits Change of Circumstances - Beta Re-assessment
...the recommendations from the initial Beta assessment. User Needs The team have adjusted the focus of ongoing user research to deepen their understanding of user needs, by specifically recruiting users...
Related content and links
Subscribe to Open Notes
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.