...service. The policy intent, (for employers to have more control over the training providers they use) is a user need for some employers but possibly not all, as some will...
...and isn’t too hard to learn from scratch (as I did). This R code extracts all the pageviews of the ‘/GetJob’ page for that particular day (all 379,000 of them)...
...point for knowledge regarding reporting for connected products in the organisation Create and maintain tagging specifications for our development teams, and ensure tagging has been implemented accurately in order to...
...Research to develop a deep knowledge of who the service users are and what that means for the design of the service. Low-skilled users had been recruited for some of...
...for the call-to-action to initiate the chat tool. However, these have all relied on an icon or imagery. Different designs have been mocked-up for the chat interface, although these haven’t...
...multiple instances of the same piece of text that linked to different URLs; for example, link text for ‘starting a business’ in the first paragraph linked to ‘applying for a...
...Recommendations The Registered Traveller service has clearly made some real steps forward from the initial pilot phase, and both the service and caseworker tool are strong platforms for the development...
...the defence solicitor call centre; a more convenient system for solicitors; a removed bottleneck in the form of busy phone lines; and a reduced risk of inaccurate information from re-keying...
...then based on learning from 1) and 2) a digital form to replace the paper form HMCTS was already undertaking work to redesign the existing paper form in parallel with...
...the Highways Agency means that there is limited scope for the Highways Agency to exercise their rights, for the benefit of Government, to open up parts of the codebase for...