...should also arrange for source code to be moved from https://github.com/Valtech-NAS to an organisation that doesn't include the name of the service supplier in order to avoid confusion over ownership...
The service allows citizens (pensioners) to report a Change of Circumstance (Address) to DWP. The citizen is protected by a security platform (developed by the service team), that uses GOV.UK...
...evidence of the following, that: The service is simple and intuitive enough that users succeed first time, unaided. The service is consistent with the GOV.UK design patterns and style guide....
...of who the service users are and what that means for digital and assisted digital service design. The team has made good use of existing channels of insight to validate...
...the team that, currently, there is no identified need for AD support for this service. Throughout the assessment, the panel found that the service team showed a depth of understanding...
...and constantly improving the service. A strong commitment to open sourcing the code (with all code being placed on Github), as well as to open data with each page being...
...staff, agents, councils, small business organisations and charities. The team have identified potential support needs for users that are unfamiliar with the requirement or that have English as a second...
...we recommend that the user researchers regularly sit with the team to get a better idea of what should be researched, and analyse research with the wider service team, led...
...also not passed point 8 – although there are plans to share code within DVLA, and the team expressed a willingness to make its source code open and reusable, there...
...code open and reusable, and the team told us that DVLA as a whole is now proposing to adopt this process. The process will include additional controls, reflecting the organisation’s...
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