Rod Catch Returns – Self Certification
...for CI and there is a budget allocated, the RCR Service Manager will need to demonstrate clearly how CI is working in practice when the service applies to move into...
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Vehicle Management – Service Assessment
...future assisted digital needs and who might provide support (especially in phases where sales fall between individuals rather than being to or from trade organisations) Think about how to measure...
Consular Service Online Appointment Booking - Self Certification
...of the backlog; regular face to face meetings. Project overseen by the Foreign Office Digital Transformation Unit who intend to gradually integrate the service manager role into the policy team....
People Finder – Self Certification
People Finder aims to be provide an accurate, easy to maintain search service for staff to find where, when and with whom staff work within MOJ HQ. Currently used by...
Make a Plea - Self Certification
...yellow paper insert to direct users to the digital service first. The digital service then guides users to locate the required information in the requisition pack allowing them to respond...
Contracts Finder - Service Assessment
...the data about contracts and helping to define appropriate standards. The team is in contact with the Performance Platform to ensure it’s collecting the required metrics and to identify how...
Fee Remission - Self Certification
...feeds into a software application for court staff to check with the Department of Work & Pensions (DWP) whether the applicant is in receipt of benefits or on low income;...
Family Visa Routes - Service Assessment
...of formal and informal intermediaries a range of attitudes towards the process and the institutions involved (caution, wariness, fear, etc.) time pressures to apply The data gathered during this fieldwork...
Fitness 2 Drive - Service Assessment
...driving licence services which share a similar high level user need related to getting a license to be able to drive legally. During beta development the team should consider how...
A local authority performance dashboard
...across central and local government. Solihull colleagues have already noticed the peaks and troughs of calls logged on alternating weeks and are interested to see how this relates to specific...