...from the private beta service in order to more fully understand the primary needs of users affected by PAYE income tax. In particular, the service needs to evolve to a...
...because a screen reader trying to read English-labelled content would struggle to read Welsh words, for example. We first tried to address this by using our code to send snippets...
...questionnaire was unconnected to the application form - that diversity information will not influence chances of success). The plans in place for continued research in Beta seemed to maintain a...
...plan to release so infrequently, seems to miss out on an opportunity to improve the service as it’s exposed to the real world. We would hope to see more investment...
...shape the user needs for the service as a whole. The user research provided some insights into user interface design elements but nothing broader and so is insufficient evidence to...
...or other exploratory methods. In addition to end consumers, it might also usefully involve other players in this space e.g. people from the pensions industry, independent financial advisers (IFAs) etc....
...day-to-day progress of the team on our public Trello board. You can also email me or leave a comment below if you’re in government and would like to get involved....
...to think about how to show when content was last updated and how it has changed over time. We also need to make sure the structures are in place to...
...in the process of implementing to the front-end toolkit having been previously built around bootstrap due to technical restraints. Where patterns don’t currently exist in the toolkit they have been...
...the flaws in how Google Analytics calculates time on page and session duration, then went on to show us how to use timer scripts to increment a custom metric every...