Share Driving Record - Service Assessment
...understands decisions about design in respect of security features (so that the security features are appropriate and not excessive for the service, given the risks that pertain to it). For...
...understands decisions about design in respect of security features (so that the security features are appropriate and not excessive for the service, given the risks that pertain to it). For...
...HMRC provide an ODS template for customers but research found that most users used Excel spreadsheets and preferred .csv. Research showed that users downloaded the ODS template to view it...
...organisations. It should also be noted, that while using an online forms service might be suitable for the front end replacement of paper and phone it is likely to introduce...
...that the end to end user journey for assisted digital users has been considered and that there is a plan to test proposed support in beta to ensure that it...
...be sustainable. The service must ensure that assisted digital support will be funded through the service, and that people will not have to pay providers for support or, for example,...
...People working in digital in other governments (for example the US and Australia) People working in local government and Parliament And more widely than that, for example people working in...
We are aiming for a government that is joined up, trusted, and responsive as part of our vision for the Digital, Data and Technology (DDaT) profession. Better use of data...
...that with what you think would be optimal, or testing your users’ comprehension of the information with questions that ask users to explain back to you what they understand in...
...is still very new, there is concern amongst the panel that usage is fairly low and that the service is not yet delivering value for money. The panel would strongly...
...in and forcing software choices on their users. Recommendations The assessment panel believe that the service team need to be planning for what happens next for Government Gateway. The service...