...a number of interested parties across government with identity assurance requirements to process transactions on behalf of organisations. It is possible that GOV.UK Verify could meet a part of these...
...to support that. The team are clearly aware of that dependency and how it works. They explained that there have been a small number of data quality issues which they...
...service has passed the service standard at this early stage of development. Reasons and recommendations This is a small niche service with a limited number of users. There are 184...
...have considered and mitigated a number of external and internal threats to the service, and minimised the data captured and retained on the service. The team demonstrated good stakeholder engagement...
...and are exploring working with wider HMRC support. The Team The panel was impressed with the way the team is working within the VOA. The team has reduced the number...
...been made about the number of users requiring support, and about how support should be designed. Research will enable the team to test their assumptions and understand those users’ needs...
...start and end pages. [A number of design recommendations was included in the annexe.] Summary The panel would like to emphasise that it was very impressed with the service team....
...allows users to complete and submit a number of HMRC forms online. Beta - Not Passed - 2 October 2014 Inheritance Tax Inheritance Tax allows users to determine whether or...
...through DVLA’s contact centre and a large number of agents have been trained to talk users through the digital service. Scripts and training materials have also been shared with 3rd...
...the live service to test changes of a conceptual nature is challenging due to the complexity of the service and number of potential scenarios. The parallel stream of research on...