...user research in beta and to test assumptions around numbers and likely support required. Initial proposals for support seem appropriate based on findings so far, and the team confirmed that...
...This service aims to: Reduce the number of defendants attending court unnecessarily. Create a public plea entry for traffic offences. Provide a fee payment mechanism for guilty pleas. Allow the...
...completion rate by taking the total number of sessions anywhere on the site and dividing this by the number of people who successfully made it to the make an LPA...
...other using a number of channels. Contracts Finder will also present contract information to other interested parties and will provide features that will facilitate the publication of government contracts and...
...demonstrated that they had undertaken thorough research into their assisted digital users, contacting a significant number of people who had used offline methods to complete the application in the past,...
...name of the service (when viewed out of context), and the reference to both the National Insurance number and the reference number seemed unnecessary. A content designer will be able...
...assisted digital elements has been spread across a number of different criteria. As a result, shortcomings in the area of assisted digital now result in not pass results across more...
...each year, approximately 75 percent are currently being rejected. Many of that number are themselves resubmissions. Often the people applying are eligible for fee remission, but they fail to fill...
...pleased to learn that the team had identified a number of content design issues during the alpha, especially with regard to the variety of different user needs for information and...
...this against potential recruitment problems. There are a number of services that need to be called in order to complete a transaction or submit an application, e.g. create a PDF,...
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