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Catherine Hope - Statistician, Department for Work and Pensions

Building a data dashboard for a service delivery team

Posted by: , Posted on: - Categories: Google Analytics, Performance Analysis
Dashboard showing use of simple descriptions, columns of information, charts, a table for information that wouldn’t work well in a chart

I recently wrote about iterating the way we share data when the user needs of the teams we work with change. A quick recap. As digital performance analysts we’ve got lots of ways of sharing data: daily reports, weekly reports …

Data has users (with needs) too

Posted by: , Posted on: - Categories: Data insights, Google Analytics, Performance Analysis
Our new dashboard in Google Data Studio

I’m Catherine Hope and I lead the team of Digital Performance Analysts working in Newcastle on the DWP’s retirement provision services. I’m also the DWP’s Data Presentation Champion, and get very excited by charts! I’m going to tell you about …

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This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.

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