Building automation into our data processes Secure by Design is a cross-government approach that helps organisations improve the cyber resilience and security of new systems, services and technology infrastructure as...
...user research into the backlog the team’s success in putting user needs first and working in an agile, iterative way in a complex stakeholder, policy and security environment the effort...
...good performance against the standard User needs The assessment panel were pleased to see that user needs are being considered, with a good understanding of the service's user demographic. The...
...on API development The new delivery guidance on API development is aimed at ensuring APIs meet user needs and is published as part of the GOV.UK API design collection. The...
...popular all the time, you can focus on what’s new or noteworthy. We use this to keep an eye on topical and seasonal user needs on GOV.UK, so that we...
...allowed to learn quickly about what users need from this service and how to improve the user experience as quickly and simply as possible. The way the team were able...
...is who they say they are. It helps government digital service providers reduce the risk of user’s data and services being exposed to the wrong people. The users are users...
...The service was assessed against and has met all 26 points of the Digital by Default Service Standard. The team demonstrate good user research practices. They've conducted user research with...
...ongoing user research is in place. The service requires users to provide their National Insurance number, though this is not strictly required to make a plea. For some users, providing...
...specific needs of those users for this low volume service. Assisted digital users are considered to be an integral part of the full user base, not a bolt on, and...
Related content and links
About this blog
This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.