...government departments with limited digital resources prioritise the improvement of those areas that result in the greatest return on investment for citizens. If work like this sounds good for you,...
The performance platform is an enabling service to help departments, and specifically service managers within the department, monitor the performance of the service they are responsible for. The platform provides...
...for small transactions. We're going to switch to weekly averages for several metrics to make the trend clearer. Here's a graph of user satisfaction for Prison visit bookings, showing daily...
This is a new service for tax agents to work with HMRC online. It will let agents register to act on behalf of, and see information about, their clients, and...
...journey – things like learn to drive and protect your intellectual property. User journey for Learn to drive We've made a prototype dashboard for the service 'learn to drive'. This...
...asked questions from the prompts and evidence for assessors, supplied by GDS. This document has questions and the evidence sought for Alpha, Beta and Live phases. We asked questions from...
...6 key data points for each dashboard and overview statistics for those selected in the filter. New services page Our ambition with this page was to provide more information...
...to create something to try and show it. This Performance Platform dashboard is the outcome. Not everyone knows that our team manages many things. For example, we're responsible for the...
...pieces of information and this formed the first version of our performance platform dashboard. For the data that lived in our own back end database, we were given templates by...
...this as a metric for taxon diversity. Knowing how diverse the content is helps us to diagnose taxons which are too broad and identify possible clusters of content (for example,...
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About this blog
This is a cross government blog about our work with data and the way we’re using performance analysis and data science techniques to improve service delivery and policy outcomes, and our work to find, access and use open government data.