...were impressed that the team had gathered insights from social media and service contact. The team have given thought to analytics and what to measure, and the tools required to...
...Instead of linking to generic guidance documents, incorporate the relevant content into the service. For the privacy policy, you can provide service specific information and then just link to the...
...possible in your department and see how many of them you can put into action this month. Let us know how you get on and what other ideas you have...
...into the real world to visit users in their own contexts, namely in sheltered housing and in public libraries. The team said that meeting users in these venues enabled them...
...to continue in this vein and carry out in depth interviews with private beta users, GDS looks forward to seeing the continued development of this service. GDS are very pleased...
...see all code open sourced, regardless of usefulness to a wider audience or not. The only exceptions are configuration management code, code that contain sensitive information (e.g. fraud detection components)...
...that will complete the registration for them, however there is insufficient evidence to support decisions made around this provision. The assisted digital support does not incorporate digital inclusion approaches. Recommendation:...
...out outcome. The panel was shown evidence that the product will be moved into the product team that supports and iterates services internal to MoJ. Efforts should be made to...
...were quite keen on being notified if any of their tagged content was getting a recent spike in visits. Rather than having to constantly go into the Google Analytics interface...
...we’ve been ‘hacking’ Google Analytics to gain useful insights into what our users are currently searching for on GOV.UK. On average, more than 100,000 internal searches are made daily on...