Launching the GDS Internal IT Services dashboard
...show how the network is being managed in terms of traffic volumes, intrusion prevention and availability. Creating the dashboard I was able to create an alpha dashboard, combining all this...
...show how the network is being managed in terms of traffic volumes, intrusion prevention and availability. Creating the dashboard I was able to create an alpha dashboard, combining all this...
Mike recently blogged about the service transformation for the Carer's Allowance exemplar and mentioned failure demand. I wanted to go into this in a little more depth and show how...
...should be defined and scheduled before proceeding to public beta. The Your Tax Account team should make plans to integrate reporting of the service into the Performance platform. Next Steps...
...to use the digital service independently, including the potential for face to face support at several locations across the UK. They achieved a good reduction in cost per transaction when...
...new with the how users log in to the service module. This visualises which login method people are using and how successful they are in doing this. This insight will...
...data we collect could be used to flag up problems inbetween testing. The investigation centred on analysing the characteristics of those users who start but fail to complete services. For...
...blog. Our plan is to connect all government services to the Performance Platform, starting with major ones like GOV.UK Verify. If you'd like a dashboard then please get in touch....
...places - the Performance Platform and the Transactions Explorer. Over the past year we’ve been looking to integrate these two products and today we’ve brought them together. Moving everything to...
...ongoing user research is in place. The service requires users to provide their National Insurance number, though this is not strictly required to make a plea. For some users, providing...
...in the accelerator programme, who specified their degree of expertise in each topic related to the keywords. We then sent each mentor the applications which were more relevant to their...