Tax Credits Change of Circumstances allows users to view and update the information used to calculate their tax credits. The aim is to offer an easy to use service that...
Performance Platform Data and performance analyst colleagues working in central government will be familiar with the GDS Performance Platform. In many cases you will be responsible for the data that...
...a good story to tell. Further consideration should be given to how identity assurance might be incorporated into the application process rather than later at the assessment stage, and how...
...progressing in the field Day two: the data science toolshed At our June meetup we invited our members to enter the Data Science Toolshed, where developers code in the...
...a plan in place to allow A/B and multivariate testing using the govuk_frontend_toolkit. upgrade to Google Analytics Universal Analytics tracking code, use IP anonymisation and use goals and funnels to...
...professional recruitment methods to find a broader range of users (including those who will need assisted digital support to use the service) and understand their needs. This may include direct...
...it easier to read. the way that entry errors are shown to users, to make it straightforward to complete the forms correctly More detailed suggestions are provided in the design...
...and academia, who are interested in identifying a standard that could solve this problem. In providing input to this Challenge, you should consider: whether there are user needs we have...
...that HMRC is offering to Self Assessment customers. They explained how behavioural insights and A/B testing were used in the live service to increase sign up rates. It demonstrated the...
...in more locations before it moves into live. The locations in which it has been used so far indicate that there are likely to be differences in the way the...