Agent Online Self Serve - Alpha Assessment
This is a new service for tax agents to work with HMRC online. It will let agents register to act on behalf of, and see information about, their clients, and...
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Dashboards for user journeys
...journey – things like learn to drive and protect your intellectual property. User journey for Learn to drive We've made a prototype dashboard for the service 'learn to drive'. This...
SCS 360 Appraisal Tool Digital by Default Service Standard assessment result
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...asked questions from the prompts and evidence for assessors, supplied by GDS. This document has questions and the evidence sought for Alpha, Beta and Live phases. We asked questions from...
Why our dashboard works
...pieces of information and this formed the first version of our performance platform dashboard. For the data that lived in our own back end database, we were given templates by...
The signal and the noise
...for small transactions. We're going to switch to weekly averages for several metrics to make the trend clearer. Here's a graph of user satisfaction for Prison visit bookings, showing daily...
Launching the GDS Internal IT Services dashboard
...to create something to try and show it. This Performance Platform dashboard is the outcome. Not everyone knows that our team manages many things. For example, we're responsible for the...
Introducing our new Services page
...6 key data points for each dashboard and overview statistics for those selected in the filter. New services page Our ambition with this page was to provide more information...
Car tax, Statutory Off Road Notification (SORN) and Vehicle Enquiry – Service Assessment
...the design and design changes (as a result of feedback/data analysis) can be delivered quickly. 2. Implement plan to separate secret code separate from platform and publish non-sensitive code as...
Updating the Lasting Power of Attorney completion rate
Back in 2013, 18 October to be precise, we released a dashboard for the Lasting Power of Attorney service. It was one of our first and at the time we...
DAUGS VIII : What we learned
...additional prompts for suggesting the most appropriate identity providers, increasing the user success rate. Data visualisation to tell a story Catherine Hope, DWP’s Presentation Champion showed us how she has...
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