...the defence solicitor call centre; a more convenient system for solicitors; a removed bottleneck in the form of busy phone lines; and a reduced risk of inaccurate information from re-keying...
...user testing. The current phase of work presented at the assessment is important to the wider programme and in particular how data quality would be a core dependency in the...
...surveying those who had successfully booked appointments. For internal users, this has included separate surveys of posts currently using Clickbook and of those not using the service. In addition the...
...revised the service resulting in a service that users can use first time unaided. There is a team in place to work with the service manager to monitor and improve...
...user research into the backlog the team’s success in putting user needs first and working in an agile, iterative way in a complex stakeholder, policy and security environment the effort...
...take place on log in system. Three cookies stored, session cookie, cookie for identification through FaceBook, LinkedIn or WCN and a management information cookie. Supplier draws on open source and...
...usability and accessibility issues. A separate sign in and registration flow could straightforwardly be incorporated into the process. Navigation, Form Design and Headers, Footers and Typography - A number of...
...in place for the beta, including: demonstrating if there is no assisted digital requirement with sound user research researching the needs of users (including businesses of all sizes and citizens)...
This is a Pan Government service which allows vacancy holders and recruiters to manage individual vacancies and large recruitment campaigns for both internal and external recruitment. It also provides an...
...the new Intranet for the Department of Health (DH). This replaces an old intranet called Delphi which started in 2003 and was rebuilt in 2008. The rebuild cost was £3m...
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