...the defence solicitor call centre; a more convenient system for solicitors; a removed bottleneck in the form of busy phone lines; and a reduced risk of inaccurate information from re-keying...
...in process, showing an increased uptake of the service by drawing users in to the content, increasing the comprehension of the service. So far only a tiny fraction of people...
...iterations for more contextual user research prototype as many possible solutions to the needs identified in user research include the entire team, including developers, when viewing user research. GDS recommends...
...about users of the Performance Platform. Who's looking at dashboards and sharing them within organisations? What could we do to increase usage? The experiences we heard about in the room...
...general introduction to data science, we recommend Wikipedia, the Data Scientist’s Toolbox and Data Science Central. Drew Conway's diagram is an introduction in itself... Choose a project This is perhaps...
...in place to determine if these integrations are working. Instead, the service team are entirely reliant on monitoring provided by either the tax platform team or the other services, but...
...it delivers services to users The service manager goes on the GDS service manager induction programme in order to understand better the role in a GDS-style digital delivery team The...
...feeds into a software application for court staff to check with the Department of Work & Pensions (DWP) whether the applicant is in receipt of benefits or on low income;...
The Employer Routed Funding service provides a single digital journey to take employers and training providers from initial interest in recruiting an apprentice, through to the completion of the apprenticeship....
...team were keen to make code open source, and understood the benefits and challenges involved in working in the open. Service availability The team shows a clear understanding of the...
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