Trusted Helper - Beta Assessment
The Trusted Helper service allows users to delegate authority to a friend or family member to act on their behalf for digital tax services. Department / Agency: HM Revenue &...
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Pension Guidance Service - Service Assessment
...They have a detailed plan for how to test and iterate the service going forward, including small-sample comprehension testing and extended follow-up to determine what action users took. The assessment...
Charity Commission’s Digital Services - Service Assessment
...after dealing with, the authentication mechanism. Tools There is a danger of becoming locked-in to the software provider’s tool. To avoid this we would recommend: Ensuring that the capability to...
Service Manual - Service Assessment
...shown to the panel how separate research outputs led to similar needs that could be safely consolidated into an epic. During beta, difficult prioritisation choices will need to be made,...
All in - Lessons from the first virtual Government Data Science Festival
Posted by:
Hillary Juma - Data Science Community Manager, ONS, Posted on:
-
Categories:
Data science, Events
...carried on. 2. Knowledge-sharing Our festival speakers demonstrated how they and their teams have worked together to provide vital analysis for decision makers during the coronavirus pandemic. Presentation topics included...
How we are using machine learning to detect GOV.UK feedback spam
Posted by:
Felix Reilly, Data Scientist, Government Digital Service, Posted on:
-
Categories:
Data insights, Data science, Machine learning
...content, to multiple lines of code and incomprehensible combinations of characters. To extract insights, colleagues suddenly needed to manually filter out tens of thousands of unusable responses over the year....
The half life of news
News articles account for a lot of the traffic to GOV.UK, getting approximately 225,000 visits in a typical week. But until now, we haven’t had the opportunity to conduct a...
Civil Legal Advice - Service Assessment
...for legal specialists to review and accept a case. The assessment panel were very impressed by the answers the service team gave to their questions and were happy to approve...
A refreshing change: helping the Performance Platform deliver
...The platform lets service managers understand how their services are used and alerts them to any problems. This then leads to improvements in the service provided and a better experience...
Sprint notes: scoping out user need dashboards
...team, and the metrics they’d like to publish. What we’re planning next sprint In the next two weeks, we plan to: complete the Onboarding App and start using it to...
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