Family Visa Routes - Service Assessment
...target to meet, and will explore promotion of the digital service through key identified community groups in order to meet this target. Recommendations Research and user needs While the team...
...target to meet, and will explore promotion of the digital service through key identified community groups in order to meet this target. Recommendations Research and user needs While the team...
...driving licence services which share a similar high level user need related to getting a license to be able to drive legally. During beta development the team should consider how...
...across central and local government. Solihull colleagues have already noticed the peaks and troughs of calls logged on alternating weeks and are interested to see how this relates to specific...
...Now you can see how long it takes to complete a Carer's Allowance application online. Carer's Allowance was the prototype – we're interested to add this information to our other...
...option to use the contact centre to walk through the service with AD users was mentioned. However the panel felt this needed more consideration during the beta to ensure it...
...preclude is significant. The service therefore needs to: actively work with the market to grow this coverage to as close to 100% as can be achieved, as early as possible...
Lost and Stolen Reporting allows British passport holders to notify HM Passport Office of the loss or theft of their passport. This allows passports to be promptly cancelled, minimising the...
...look at 3 key decisions to help guide this selection process. How to choose the right clustering technique? Decision 1: Knowledge vs Autonomy The first decision is how much to...
...yet ready to pass a beta assessment and be made publicly available. It is a key requirement at a beta assessment to be able to show the service, this means...
...the Civil Legal Advice team for how to reduce unnecessary calls to the AD call centre. Work with your stakeholders to define the correct path for people wishing to phone...