Make a Plea - Self Certification
...yellow paper insert to direct users to the digital service first. The digital service then guides users to locate the required information in the requisition pack allowing them to respond...
Search results for VIPREG how to get promo code in betwinner Namibia
Contracts Finder - Service Assessment
...the data about contracts and helping to define appropriate standards. The team is in contact with the Performance Platform to ensure it’s collecting the required metrics and to identify how...
Fee Remission - Self Certification
...feeds into a software application for court staff to check with the Department of Work & Pensions (DWP) whether the applicant is in receipt of benefits or on low income;...
Family Visa Routes - Service Assessment
...of formal and informal intermediaries a range of attitudes towards the process and the institutions involved (caution, wariness, fear, etc.) time pressures to apply The data gathered during this fieldwork...
Fitness 2 Drive - Service Assessment
...driving licence services which share a similar high level user need related to getting a license to be able to drive legally. During beta development the team should consider how...
A local authority performance dashboard
...across central and local government. Solihull colleagues have already noticed the peaks and troughs of calls logged on alternating weeks and are interested to see how this relates to specific...
Sprint notes 11–24 July 2014
...Now you can see how long it takes to complete a Carer's Allowance application online. Carer's Allowance was the prototype – we're interested to add this information to our other...
Orphan Works Licensing Service - Self Certification
...or optional for the user and which information will be included in the register; and if possible, a progress bar is included to enable users to understand how far they...
GOV.UK Verify - Service Assessment
The GOV.UK Verify service allows users to prove their identity when accessing digital services, without having to send items in the post or attend a counter service in person. This...
Lost and Stolen Reporting - Service Assessment
...worked to understand user needs around assisted digital support, and put in place a considered plan to test all channels including with third parties during the beta. The team had...
Related content and links
Subscribe to Open Notes
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.