...user research into the backlog the team’s success in putting user needs first and working in an agile, iterative way in a complex stakeholder, policy and security environment the effort...
...revised the service resulting in a service that users can use first time unaided. There is a team in place to work with the service manager to monitor and improve...
...great deal of insight looking at language, and since October 2014 have used this insight not only to iterate on the Alpha service, but also to make changes to the...
...such as RTextTools and RCurl, in just 13 lines of code, David was able to segregate the comments in to two groups: 1) those against and 2) those in favour...
...needs of the service. Have used appropriate tools to build, host and operate the service and also put code in the open. Have capacity and flexibility to update and improve...
...that fraud vectors have already been investigated, and that validation is already being carried out by the agency. Plans are being put into place for the service to plug into...
...drive some users to this service, the team should use user research to develop a plan to actively promote the new service and increase digital take-up. Design feedback will be...
...data we collect could be used to flag up problems inbetween testing. The investigation centred on analysing the characteristics of those users who start but fail to complete services. For...
...blog. Our plan is to connect all government services to the Performance Platform, starting with major ones like GOV.UK Verify. If you'd like a dashboard then please get in touch....
...places - the Performance Platform and the Transactions Explorer. Over the past year we’ve been looking to integrate these two products and today we’ve brought them together. Moving everything to...