DVLA Webchat - Service Assessment
...why they say it. Further to this, the panel would not recommend using the survey as proof of user need for reasons stated previously. For the next phase the team...
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Tax Credits Change of Circumstances - Alpha Assessment
...more on what users do and what works for them, rather than asking for them for feedback. For example, the panel noted that the A/B user research the team explained...
Contracts Finder - Service Assessment
...intend to publish the majority of the code for the service under an appropriate open licence. Recommendations The following recommendations should be acted upon before the service returns for a...
e-Referrals - Service Assessment
...panel did not see sufficient evidence that the service is on track to meet the required standards follows, with recommendations for action to remedy these. 1. Understand user needs. Research...
Blood Donation Service - Voluntary Service Assessment
...code being completed and deployed was measurable in days however, currently achieved 4 big releases per year. The panel would suggest that wherever it is achievable for completed code to...
Digital Forms - Beta Assessment
The Digital Forms Service (DFS) will provide a digital replacement for all appropriate HMRC print and post forms. They can be submitted online from the Multichannel Digital Tax Platform. The...
Trusted Helper - Beta Assessment
...allowed him to make significant decisions in a timely manner, for example challenging the need for signatures which are prominent on the existing paper form, yet have little functional use...
Redundancy Payments: Claim for Loss of Notice - Service Assessment
...seeking permission to launch on a service.gov.uk domain as a Beta service. Outcome of service assessment After consideration the assessment panel have concluded the Claim for Loss of Notice service...
Kicking off the Performance Platform user forum
...for users of the Performance Platform. So we asked them for ideas for the agenda... What works for you? What causes migraines? Is there anything that we could team up...
Employer Routed Funding - Service Assessment
...confirmed that assisted digital support will be paid for by the service, and that people will not have to pay providers for support. Technology The panel was pleased to learn...