DWP Change of Address - Service Assessment
The service allows citizens (pensioners) to report a Change of Circumstance (Address) to DWP. The citizen is protected by a security platform (developed by the service team), that uses GOV.UK...
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Rural Payments - Service Assessment
...evidence of the following, that: The service is simple and intuitive enough that users succeed first time, unaided. The service is consistent with the GOV.UK design patterns and style guide....
ePayments - Service Assessment
...of who the service users are and what that means for digital and assisted digital service design. The team has made good use of existing channels of insight to validate...
Employment Intermediaries - Beta Assessment
...the team that, currently, there is no identified need for AD support for this service. Throughout the assessment, the panel found that the service team showed a depth of understanding...
Office for National Statistics Website - Self Certification
...and constantly improving the service. A strong commitment to open sourcing the code (with all code being placed on Github), as well as to open data with each page being...
Business Properties Rental Information - Alpha Assessment
...staff, agents, councils, small business organisations and charities. The team have identified potential support needs for users that are unfamiliar with the requirement or that have English as a second...
Pay Penalty Online - Service Assessment
...we recommend that the user researchers regularly sit with the team to get a better idea of what should be researched, and analyse research with the wider service team, led...
Amend My Driver Record Change of Address - Service Assessment
...also not passed point 8 – although there are plans to share code within DVLA, and the team expressed a willingness to make its source code open and reusable, there...
Amend My Driver Record Change of Address - Service Assessment
...code open and reusable, and the team told us that DVLA as a whole is now proposing to adopt this process. The process will include additional controls, reflecting the organisation’s...
Transforming the process of producing official statistics
...understand the specifics of their data and publications. Over the last few months, we moved to providing code review via GitHub pull requests only, the same way that developers collaborate...
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