How we are using machine learning to detect GOV.UK feedback spam

User feedback is one of the most direct ways that the Government Digital Service (GDS) learns about user experience. It helps us identify problems, learn what is working, and hear...
User feedback is one of the most direct ways that the Government Digital Service (GDS) learns about user experience. It helps us identify problems, learn what is working, and hear...
...to tidy principles, as is often the case on code-challenge websites. The students enjoyed this difference in working and commented: This was our first time dealing with messy real-world textual...
...what was a somewhat niche interest is now a mainstream topic. From AI chatbots in the workplace to concerns about algorithmic bias in decision making, discussions once reserved for specialists...
...forming what’s known as the “curated” layer. This refined layer is optimised for analysis and is what end users interact with to generate insights and drive decisions. What starts as...