Share Driving Record - Service Assessment
Share Driving Record is a new service that will provide access to driver data for Third Party users and will act as an enabler for DVLA to abolish the paper...
Share Driving Record is a new service that will provide access to driver data for Third Party users and will act as an enabler for DVLA to abolish the paper...
...a cost per transaction of 73p, compared to over 10 times that for non-digital appointments. The team have targets in place for completion rate and user satisfaction. Testing with the...
...joint accountability for any risks. Recommendations for further iterations of the service: An understanding of users was evident but future iterations of the service must include direct user research with...
...better services. The role of the data engineer is crucial for building better services for users! If you are interested in data engineering you can register for the Government Data...
...just because it happens to be the most popular. But knowing that particular days are more popular than others might be useful knowledge for things like campaigns, for example. In...
...users repeatedly requested tools to help them search the material for what they wanted. In the end, search was added for the live version we released in April, rather than...
...operating model is for HMRC to decide. GDS also recognise the ambitious and exciting programme of reform that HMRC have for transforming their digital services. However, the operating model must...
Home buyers and business intermediaries will be able to search for, gain data on and register property in the UK, without the need for the delays inherent in current paper...
...metrics required for the service along with the instrumentation for the back end. The team had begun to engage with Data Guardians and other key assurance people in HMRC to...
...appropriate assisted digital support for their specific users. Therefore specific assisted digital support does not need to be provided for this service in line with GDS policy but this should...