Claim Personal Independence Payment - Service Assessment
...testing sample, the overall research conclusion was that none of the respondents would have been able to complete an accurate or sufficient application to allow their case for PIP to...
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Using a federated model for API discovery in government
Posted by:
Bethan Palmer, Data Standards Authority Developer, Central Digital and Data Office, Posted on:
-
Categories:
Data Standards, Guidance, Implementation, People and Skills
...places. Creative Commons Attribution Ante Hamersmit Why we need API discovery Using existing APIs allows people to build end to end services that join up multiple data sources to solve...
View driving record performance dashboard
...new with the how users log in to the service module. This visualises which login method people are using and how successful they are in doing this. This insight will...
Patent Renewals – Service Assessment
...all their user groups, and are using this insight to shape their service. They have access to call centre data, and paper renewals to act as a benchmark for the...
Apprenticeship Applications – Service Assessment
The exemplar’s vision is to create an easy to use digital service where apprenticeships can be advertised and applied for, with the transaction supported by clear information to inspire and...
Your Tax Account – Service Assessment
...showing a summary of their current liabilities, users will be able to: access via direct links the actions they need to take and transactions they need to complete; and access...
Reducing failure demand for digital services
Mike recently blogged about the service transformation for the Carer's Allowance exemplar and mentioned failure demand. I wanted to go into this in a little more depth and show how...
Visas - Service Assessment
...continues with the planned trip to China and test the service with real users. Use their feedback to inform improvements to the service features and content. continues to work with...
Anomaly detection: a machine learning approach
...platform however we have never really looked into how predictable browsing patterns are across both the entire site and our top content. The above image is a first pass at...
View Vehicle Record for Fleets - Self Certification
...given to the team to allow this to continue. The team should undertake more work to identify which users may require assisted digital support and look at how this support...
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