...provide range of statistics, including on how users are progressing through transaction. DTU putting in place PIWIK. Testing with the Minister The Minister is booked in to use transaction after...
...the tool will significantly improve user experience and internal management information, the FCO policy leads should consider methods to oblige/encourage as many posts as possible to use the service. Results...
...for users currently relying on friends and family. Gathers evidence that the full end-to-end user journey (from when the user starts to seek information about the service through to when...
...because the prototypes are no longer being built using HTML, with Axure being used instead. We would expect fortnightly sprints to become the norm once “real” code is used again,...
...a way to notify users of revoked licences within the digital journey. User needs and research The team used a number of different sources of insight to identify user needs...
...in the accelerator programme, who specified their degree of expertise in each topic related to the keywords. We then sent each mentor the applications which were more relevant to their...
Data is central to everything we do in GDS. Our user researchers, analysts and data scientists experts work alongside product teams to generate insights that make digital services better. The...
...with real users has been carried out to date, much of the feedback gathered was incorporated into the services design. There is a commitment to visit operators and observe the...
...rate still doesn't take into account some of those users. We’re working with the Lasting Power of Attorney team and our Product Analysts to look in to the best way...
...use the crossing regularly to individuals. The service will provide users with information to understand what they must do to comply with the charging regime and the consequences if they...
Sign up to get updates direct to your inbox and stay informed about improvements to digital products and services in government.