Civil Legal Advice - Service Assessment
...which channels of support are required to meet their needs (of which a telephone line will likely be just one). Existing telephone call centre service provision does not necessarily equate...
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Sprint notes 25 July – 7 August 2014
...starting with the actual dashboard creation and editing the dashboard title and description, with a view to adding support for all our various modules one by one until we've got...
Exploring fire brigade performance data
...One limitation of this data explorer lies in the limited browser compatibility. Internet Explorer 8 and below do not support SVG graphics, meaning none of these charts will be rendered...
Personalised Registrations - Service Assessment
...and iterated through Beta. Whilst this service quite rightly focuses on one discreet part of the overall user experience, the team should ensure that the need to tackle integration with...
Sprint notes: passing our Service Standard
...one of celebration, it has also been one of hard-core development activity. We’ve created an application programming interface (API) that will allow our developers to configure dashboards with an onboarding...
Check Your State Pension - Alpha Assessment
...wireframes, explained how the team worked, and outlined future plans for research and development. User needs The team has begun to explore very complex user needs using a range of...
4th Data Science Show & Tell
...Relational databases, that often form the backbone of big data analytics, can become inefficient as the complexity and size of the data grows and more joins between datasets are needed....
Updating the Lasting Power of Attorney completion rate
Back in 2013, 18 October to be precise, we released a dashboard for the Lasting Power of Attorney service. It was one of our first and at the time we...
Part I: Exploring data patterns using clustering
Exploring patterns in data is a fundamental part of analysis. One approach is to organise the data into themes or clusters. Cluster analysis is very popular but there is a...
One home for government services data
...a single location is important for our users. It means there’s now one place to find data on government services and that’s the Performance Platform. There’s no more navigating between...
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