Improving your average: using R to beef up Average Time on Page
...of users’ time on page is very skewed with a very long tail, where 1% of pageviews contribute 22% of the time spent on these pages. This type of visualisation...
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Searching the service manual – was it worth it? Part 2.
‘Analysis’ and ‘data’ are very broad terms. Often people say they have done the analysis, when really they have done an analysis. Different types of analysis give different perspectives on...
Register to Vote (Individual Electoral Registration) – Service Assessment
Individual Electoral Registration (IER) is part of the wider electoral registration transformation programme being undertaken by the Cabinet Office, aimed at increasing the accuracy of the electoral register. IER will...
Tax Credit Renewals – Service Assessment
...this will reduce the rate of errors and increase the rate of change. Source code The service team should ensure that the approach to source code is open by default,...
Car tax, Statutory Off Road Notification (SORN) and Vehicle Enquiry – Service Assessment
...the design and design changes (as a result of feedback/data analysis) can be delivered quickly. 2. Implement plan to separate secret code separate from platform and publish non-sensitive code as...
e-Referrals - Service Assessment
...cannot be done for specific subsets of the source code) The service team should analyse what opportunities there are to publish some of the software created during the development of...
Family and Friends - Alpha Assessment
...Family and Friends service (the “Service”) has been reviewed against the 26 points of the Service Standard at the end of the Alpha development. Outcome of service assessment After consideration...
Annual Tax Summaries - Beta Assessment
...A breakdown of Treasury spend Department / Agency: HMRC Date of Assessment: 22/10/2014 Assessment stage: Beta Result of Assessment: Pass Lead Assessor: N. Chowdhury Service Manager: T. Britten Digital Leader:...
Apprenticeship Applications - Service Assessment
...advise users, so that they can self-serve, leading to minimal additional support being required. Department / Agency: BIS / SFA Date of Assessment: 12/11/2014 Assessment stage: Beta Result of Assessment:...
DWP Change of Address - Service Assessment
...Cunnington Assessment Report The DWP Change of Address service has been reviewed against the 26 points of the Service Standard at the end of the Alpha development. Outcome of service...
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