Performance Platform - Service Assessment
.../ Agency: CO / GDS Date of Assessment: 27/8/2014 Assessment stage: Beta Result of Assessment: Pass Lead Assessor: J. Hughes Service Manager: W. Drummond Digital Leader: P. Maltby Assessment Report...
.../ Agency: CO / GDS Date of Assessment: 27/8/2014 Assessment stage: Beta Result of Assessment: Pass Lead Assessor: J. Hughes Service Manager: W. Drummond Digital Leader: P. Maltby Assessment Report...
...The platform lets service managers understand how their services are used and alerts them to any problems. This then leads to improvements in the service provided and a better experience...
...understanding of their assisted digital users’ barriers and needs and has plans to test their proposed support in beta. The proposed telephone support is comprehensive, offering call-back, a free translation...
...models to predict the occupation codes for the injuries. In the current reporting process the free text is still collected but, due to resource constraints, the coded SOC information is...
...14/10/2015 Family Visa Routes - Service Assessment - 2/10/2015 Emergency Travel Documents Service - Service Assessment - 21/9/2015 Tax-Free Childcare - Service Assessment - 10/8/2015 Legalisation Service - Service Assessment...
...have identified that they may have a slightly different set of needs, and realised the importance of further research into different groups of assisted digital users in beta. The panel...
...code, code that contains sensitive information (e.g. fraud detection components) or can pose a security risk if open. Publishing the source code will be a mandatory requirement when the service...
...see all code open sourced, regardless of usefulness to a wider audience or not. The only exceptions are configuration management code, code that contain sensitive information (e.g. fraud detection components)...
...convincing explanation as to why this can’t be done for specific subsets of the source code). Code from the service has been published and is currently being reused by another...
...aspects to the code, so effort should be made to code in the open and share as much as possible with the rest of DWP, government community and third parties....