The Performance Platform team is growing. We've recently hired a new service manager, programme delivery manager, and a couple of new delivery managers. As one of those newbies, I thought...
...Analysis colleagues to refine the process by which data user needs are considered for new projects and changes to existing products, and improve the quality and reliability of data that...
...form validation errors so that they're more prominent to users emails should be sent from the initiating user so that emails can be replied to, not notreply@gitlab.dsd.io new windows opened...
...particularly in digital take-up, user satisfaction and device type usage. For example, the proportion of users accessing the site via mobile and tablet devices is increasing relentlessly – now at...
...proactively obtaining user feedback. Users will also be able to submit feedback at any time via the ‘feedback’ button on the Beta banner. Feedback will be gathered continuously through all...
...the service team continue to monitor potential need for assisted digital support as more user groups are migrated to the service. As new digital services are added to the portal,...
...on user needs for AD, basing support on findings from significant user research across potential channels. It was encouraging that MOJ has a user researcher dedicated to AD user needs,...
...wireframes, explained how the team worked, and outlined future plans for research and development. User needs The team has begun to explore very complex user needs using a range of...
...how it is meeting user needs clear evidence that the team is doing the hard work to make it simple the range of types of user research the team is...
...though they did not clearly articulate a detailed plan for ongoing user research for assisted digital users. Performance data and tracking for assisted digital users was also limited and the...