...were assured that the team recognised the flaws in this approach and explained how they intended to tackle them. Additionally, the role of the business analyst (BA) seemed to be...
...information most important to them, do the things they need to do in one place, and link them to other services and opportunities pertinent to their individual circumstances. Department /...
...like Book your driving test and Renew a patent. We want to connect these transactions together to show how a whole service is performing. Each service covers a whole user...
...The development of the in-house team, and the work done to help DWP staff develop the skills to be able to work in a user-centric, iterative and agile way. Working...
...research) during the beta phase to continue to iterate and evaluate the service. Plans, already in the backlog, to create funnels to see where users are dropping out and to...
...team has the skills, capacity, infrastructure and processes in place to operate a high quality service and continually monitor and improve it - including detailed plans to integrate with p-NOMIS...
...dashboards What we’re planning next sprint In the next two weeks, we plan to: improve the onboarding app’s user interface hold workshops to plan our quarterly goals explore the possibility...
...developing approaches to build continuous improvement into the service. The service assessed here is relatively limited in scope. For the future this service needs to be considered in the wider...
...of practice for data science and performance analysis, and how we’re using performance analysis and data science techniques to improve service delivery and policy outcomes. To stay updated about what...
...hello. If you’re a service manager or a developer, you can also read our documentation, which gives much more information on how you can connect your services to the platform....
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