Civil Claims - Service Assessment
...research) during the beta phase to continue to iterate and evaluate the service. Plans, already in the backlog, to create funnels to see where users are dropping out and to...
...research) during the beta phase to continue to iterate and evaluate the service. Plans, already in the backlog, to create funnels to see where users are dropping out and to...
Digital Self Assessment will replace the letters HMRC sends to self assessment customers with email alerts asking them to log in to the new tax account and see the same...
...and doesn’t conform to the style guide in relation to use of plain English. Essential legal terminology should also be explained in plain English. Good examples already resolved include adding...
...ability to deliver improvements to the service, both in the skills of the team and in the delegated power they had within a complex technical environment. Condition At the time...
...for these services have been launched on the Performance Platform, bringing together much of the data I need into one easily accessible place. Updates to the data are largely automatic...
...hello. If you’re a service manager or a developer, you can also read our documentation, which gives much more information on how you can connect your services to the platform....
...of practice for data science and performance analysis, and how we’re using performance analysis and data science techniques to improve service delivery and policy outcomes. To stay updated about what...
...developing approaches to build continuous improvement into the service. The service assessed here is relatively limited in scope. For the future this service needs to be considered in the wider...
...dashboards What we’re planning next sprint In the next two weeks, we plan to: improve the onboarding app’s user interface hold workshops to plan our quarterly goals explore the possibility...
...team has the skills, capacity, infrastructure and processes in place to operate a high quality service and continually monitor and improve it - including detailed plans to integrate with p-NOMIS...