Searching the service manual – was it worth it? Part 2.
...financially? We’ve had 5,881 visits to the service design manual search over 6 months, and reckon it took about £3,000 worth of internal developer time to build. The code should...
...financially? We’ve had 5,881 visits to the service design manual search over 6 months, and reckon it took about £3,000 worth of internal developer time to build. The code should...
...in-house assisted digital support to support users but this is not yet in place. As an interim measure in beta, the team has arranged to provide assisted digital support by...
...requirement of new legislation, users who acquire, use or posses for private purposes such as a hobby, certain chemicals and other substances which can also be used to make explosives...
...the opportunity to create a service that better meets user needs isn’t lost. To do this, future user-research needs to be conducted with a broader range of users with ‘real’...
...below, to notify us that the site has gone down or the Google Analytics code has been taken off. Example of a custom alert configuration Limitations in the user interface...
...needs from the package. This helped us create an easy-to-use product that met the accessibility brief. By speaking to disability network leaders and accessibility experts, we were able to better...
...because the prototypes are no longer being built using HTML, with Axure being used instead. We would expect fortnightly sprints to become the norm once “real” code is used again,...
...iterations for more contextual user research prototype as many possible solutions to the needs identified in user research include the entire team, including developers, when viewing user research. GDS recommends...
...that user centred design was introduced late into the project, and early iterations were only tested with internal staff. Only during later sprints were a wider external group engaged to...
...drive some users to this service, the team should use user research to develop a plan to actively promote the new service and increase digital take-up. Design feedback will be...