What we’ve learned from almost 100 assessments
...a team to take on board the recommendations and use them to improve the service, making it better for users. In fact, maybe the most satisfying thing about working on...
Search results for REGVIP how to use promo code in betwinner Central African Republic
A refreshing change: helping the Performance Platform deliver
...The platform lets service managers understand how their services are used and alerts them to any problems. This then leads to improvements in the service provided and a better experience...
8th Show and Tell – Linked data
...most famous example is the Internet, which wouldn’t work without some consistency in how browsers and websites use the main language (HTML). This also applies to government. A good example...
Searching the service manual – was it worth it? Part 2.
...financially? We’ve had 5,881 visits to the service design manual search over 6 months, and reckon it took about £3,000 worth of internal developer time to build. The code should...
Annual Tax Summaries - Beta Assessment
...in-house assisted digital support to support users but this is not yet in place. As an interim measure in beta, the team has arranged to provide assisted digital support by...
RAPpers delight
Posted by:
Anthony Ash - Statistician, MHCLG, Posted on:
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Categories:
Data science, R, Reproducible Analytical Pipelines
...be used to assess changes in rough sleeping patterns over time. Implementing a RAP helped us to reduce the risk of introducing errors in the production of our release and...
Automating email alerts for ‘trending’ content
Posted by:
Ashraf Chohan, Posted on:
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Categories:
Data insights, Google Analytics, Google Sheets, Performance Platform
...below, to notify us that the site has gone down or the Google Analytics code has been taken off. Example of a custom alert configuration Limitations in the user interface...
EPP Licensing - Self Certification
...requirement of new legislation, users who acquire, use or posses for private purposes such as a hobby, certain chemicals and other substances which can also be used to make explosives...
Pay HMRC - Alpha Assessment
...the opportunity to create a service that better meets user needs isn’t lost. To do this, future user-research needs to be conducted with a broader range of users with ‘real’...
Rod Catch Returns – Self Certification
...that user centred design was introduced late into the project, and early iterations were only tested with internal staff. Only during later sprints were a wider external group engaged to...